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Dog Walking FAQ
Are you fully insured?

Yes. I am fully insured for all of the services that I carry out. My insurance provider is ‘Protectivity’. I am happy to provide a copy of this upon request.

What are your qualifications?
  • Dog walking and pet sitting certification (Training Certification)
  • Pet First Aid and CPR Certification
  • Home Boarding License
  • Behavior and Training Certification
  • Whole life dog owner and lover
Do you take last minute bookings?

Depending on availability, we do offer last-minute bookings. If we have space, your furry baby is always welcome.

What happens if my dog runs off?

I have safety precautions for this including:

  • GPS Tag Trackers connect to my smartphone
  • Branded Dog walking tags with contact details will be attached to every dog

Your baby will be my main priority

Do you offer discounts for block bookings?

Yes, we do. Please get in touch with me to discuss options (Contact form below)

Is travel time included the the walk time?

No. the price you pay is solely for your dogs’ walking period . Pick-ups and drop-offs are part of the service.

How will my dogs be safely handled during transit?

Your dog will be treated with all of the love and care that I provide my own dogs. I have a purpose built van for my service which includes secured aluminium dogs crates allowing all sizes of dogs to be comfortable and secure throughout their journey. There is adequate lighting and ventilation inside the van for your dogs’ comfort and safety.

Do you have a health & safety policy?

Yes. I have set out my own regulations for health and safety while your dog is in my care, from cage checks to vet visits if required. I have an extensive first aid kit inside the van should your dog require any first aid and I have completed a Pet First Aid and CPR course.

How will my dogs be protected from other dogs?

Your dog will be kept separate from other dogs if on a group walk while in transit. They will be given the chance to introduce themselves to each other at the beginning of the walk and close observation will be maintained throughout the walk. Should any other dog out and about pass by, I ensure that your dog is on their lead and I have protective measures should a dog appear aggressive towards yours. I have completed training around Dog Walking and Pet sitting as well as dog behaviour and temperaments.

Are you able to clean my dog if he/she gets dirty?

Yes, I have a ‘Mud Daddy’ washing device and towels on board the van and I will ensure that any dirt/mud on your dog is washed off before they return home.

What if you have a road accident during transit?

In the event of a road traffic collision, I can reassure you that the cages within the van are secured to the bottom of the van floor. I am also fully insured for business use of my vehicle and I have road side assistance cover in case of this event. I would ensure that the owner of every dog on board is contacted immediately and the dogs are thoroughly checked out for injuries and transferred to the vet if required. I have my husband and family close  and with their own vehicles to assist me with the dogs if required.

Are you police checked?

Yes. I have a current DBS check which I renew every year. A copy of this is available on request.

Dog Boarding FAQ
Are you fully insured?

Yes. I am fully insured for all of the services that I carry out. My insurance provider is ‘Protectivity’. I am happy to provide a copy of this upon request.

Do you have a boarding license?

Yes. I have a licence granted to me from the local council. My home was inspected thoroughly prior to acquiring this licence. A copy of this is available upon request.

Where will the dogs be sleeping at night?

I have a purpose prepared large double bedroom for you dog to sleep at night. I have lots of beds, blankets and crates (if they usually sleep in one). If your dog prefers to remain downstairs to sleep, that is also fine. Whatever makes your dog the most comfortably.

I welcome you to come and view my home before any bookings are arranged. This will also give your dog the chance to familiarise themselves with my home, family and dogs.

How many dogs can you board at night?

I am able to board 4 dogs at any one time.

Can you collect and deliver my dog?

Yes. upon request I am able to collect and deliver your dog home.

Is exercise included in the price?

Yes. I will walk your dog a minimum of twice per day for at least 30 minutes. I may also include them on our hour long dog walks in quiet wooded areas during the day. They will also be provided with stimulation and play throughout the day during their stay.

Can you cater for special diets?

Yes. At the time of booking I will gather all of your dogs’ information so that I know how to adequately care for them. I ask that your dog arrives with their own regular food and enough to last them throughout their stay. I will take note of the food brand/quatity etc in advance and in the event of the food running out, I will be able to collect more which I will request reimbursement upon your dogs’ collection.

How do you deal with emergencies?

I have a policy in place for the event of any emergency. I have completed a course in Pet First aid and CPR and I have an extensive first aid kit available if required.  Should your dog require a trip to the vets, I am happy to take them and contact you as the earliest convenience, however your pet will come before this in the event of a medical emergency. I will endeavour for your dog to attend his/her normal Vet practice, the details of which I will acquire at the time of booking.

Can I get updates during my stay?

Yes. I always update owner’s daily with videos and pictures as well as  a description of how they are doing. This would be via Whatsapp messenger. Alternative message platforms will be considered.

Are you police checked?

Yes. I have a current DBS check which I renew every year. A copy of this is available on request.

Doggy Day Care FAQ
Where do the dogs spend their day?

They will be staying the comfort of my home which is very spacious with lots of toys and activities for play and stimulation. I will be taking your dog on a minimum of one 30-45 minute walk during the day with me. You and your dog are welcome to view my home any time before booking anything in.

Do you collect and deliver?

Yes. Upon request I can  pick-up and deliver home. These details will be asked at the time of booking.

Do the dogs have 1-to-1 time during the day?

Yes. Your dog will get plenty of time with me during the daytime which will be spent playing, training and going out for a walk.

Are individual needs catered for?

Yes. At the time of booking I will request all the information I need about your dog to allow me to ensure that they are kept safe and happy. I work in accordance to every dogs’ needs and preferences.

Can you administer drugs during day care?

Yes. I will obtain all the information about the medication that your dog will require before their stay with me and I am happy to administer any medication whether this be oral or via injection. I am a qualified nurse and have had years of experience in administering injections both intramuscular and subcutaneous. I am also qualified in the implantation of microchips.

Will my dog socialise with other dogs?

Yes. I have 3 friendly cockapoos who your dog will get to know during their stay. This will be done under supervision at all times. There may also be other dogs staying for day care or home boarding and your dog will socialise with them under supervision. I do not accept any dogs that are prone to show aggression towards other dogs.

Are you police checked?

Yes. I have a current DBS check which I renew every year. A copy of this is available on request.

Pet Visits FAQ
What happens on a visit?

Depending on what you have requested of me during the visit, I will spend  30 minutes with your pet. I will carry out any cleaning of your pets’ environment, feed, change water, play with them and anything else you wish me to do during my visit.

Do I get proof of a visit?

Yes. I always ensure that I send the owner videos, photos and a general update of your pet during my visit to reassure you that I have been to do what has been requested of me. I do not mind if owners prefer to keep a cctv camera in their home for that extra reassurance.

How do you gain access?

At the time of booking, I am able to offer you a free welcome visit which allows me to obtain the information I require to carry out the service effectively, and at this time, I will request a key or relevant entry requirement for me to gain access.

Are you police checked?

Yes. I have a current DBS check which I renew every year. A copy of this is available on request.

Pregnancy Ultrasound Scanning FAQ
Are you insured?

Yes. I am fully insured for all of the services that I carry out. My insurance provider is ‘Protectivity’. I am happy to provide a copy of this upon request.

Is it as good as the vet does?

Yes. I use a high Vet standard Scanning device with clear imaging from 28 days of your pets gestation. The device that I have, and the training I have recieved to carry out pregnancy ultrasound scanning is of gold Staandard in the UK.

Is it the same as a human scan?

Pet scans are effectively the same as humans scans in that they utilise ultrasound to develop an images of any faetus present in utero.

Can the scan damage the pups?

Absolutely not. There is no risk with Ultrasound scanning to the pups or mother-to-be. The device itself is also very gentle when applied to the abdomen.

Do I get an image of the scan?

Yes. I am able to send copies of the scans via Whatsapp or email.

Can it be done at home?

Yes. I offer this as a mobile service. If you prefer, you are welcome to bring your dog to me for the scan. Most do prefer to have it done in their own home as the dogs are most comfortable there.

Do you need to shave my dog for the scan?

Sometimes dogs do require a minor shave to allow for the effectiveness of the scan. This will be assessed at the time of scanning and will only be done if necessary and with your consent as the owner. Shaving would be carried out with my own dog clippers.

Can my dog eat or drink beforehand?

Yes, your dog can eat and drink as normal for this type of scan.

Will the scan tell me how many puppies my dog will have?

No. The scans are a way of confirming pregnancy and seeing a litter present in utero. It is very difficult to identify the exact number of puppies in the litter as the scan can only show which puppies are in front of other potential puppies. As a qualified ultrasound sonographer for dogs, I can given you a rough idea of minimum number of puppies visible on the scan.

Are you police checked?

Yes. I have a current DBS check which I renew every year. A copy of this is available on request.

Microchipping FAQ
Have you been trained in microchipping?

Yes. I have completed my training in Microchip implantation for dogs, cats and rabbits. A copy of my certificate is available upon request.

Does it hurt my dog?

There is a small pin prick type discomfort for a split second which is similar to a vaccination. There is not lingering discomfort for your dog.

What information does the microchip carry?

The micropship will hold the dogs and owners details including breed, colour, sex, owner address and contact number. The data is stored on a national database which can be picked up with any chip scanner in the country. So wherever your dog is lost, he/she will be found with their microchip.

Do I have to microchip my dog?

In the UK now, it is law to have every dog microchipped from 8 weeks of age or before they leave the breeder/rescue etc.

Who would have the ability to read the chip if my dog was lost?

Anyone with access to a microchip scanner which includes all vet and rescue centres. Like myself, someone who is qualified to implant a microchip will also have a scanner.

If my dog was stolen, can the thief remove the info on the chip?

No. A thief would require a scanner and information to confirm that the dog is his to be able to change any details on the database.

Are you police checked?

Yes. I have a current DBS check which I renew every year. A copy of this is available on request.

Pet Taxi Service FAQ
Are you insured?

Yes. I am fully insured for all of the services that I carry out. My insurance provider is ‘Protectivity’. I am happy to provide a copy of this upon request.

Is it as good as the vet does?

Yes. I use a high Vet standard Scanning device with clear imaging from 28 days of your pets gestation. The device that I have, and the training I have recieved to carry out pregnancy ultrasound scanning is of gold Staandard in the UK.

Is it the same as a human scan?

Pet scans are effectively the same as humans scans in that they utilise ultrasound to develop an images of any faetus present in utero.

Can the scan damage the pups?

Absolutely not. There is no risk with Ultrasound scanning to the pups or mother-to-be. The device itself is also very gentle when applied to the abdomen.

Do I get an image of the scan?

Yes. I am able to send copies of the scans via Whatsapp or email.

Can it be done at home?

Yes. I offer this as a mobile service. If you prefer, you are welcome to bring your dog to me for the scan. Most do prefer to have it done in their own home as the dogs are most comfortable there.

Do you need to shave my dog for the scan?

Sometimes dogs do require a minor shave to allow for the effectiveness of the scan. This will be assessed at the time of scanning and will only be done if necessary and with your consent as the owner. Shaving would be carried out with my own dog clippers.

Can my dog eat or drink beforehand?

Yes, your dog can eat and drink as normal for this type of scan.

Will the scan tell me how many puppies my dog will have?

No. The scans are a way of confirming pregnancy and seeing a litter present in utero. It is very difficult to identify the exact number of puppies in the litter as the scan can only show which puppies are in front of other potential puppies. As a qualified ultrasound sonographer for dogs, I can given you a rough idea of minimum number of puppies visible on the scan.

Are you police checked?

Yes. I have a current DBS check which I renew every year. A copy of this is available on request.

Phone & Email

Mobile: 07494099506
Email: sally@sallyannb.sg-host.com